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Support « The Best Food Ever

The Best Food Ever

866-271-7595 0 item || $0.00

Contact

We are available Monday to Friday, 9:00 am to 6:00 pm EST for phone orders. If you have questions regarding our products, send us your question via the online question form at the bottom of this page.

You may place orders on the web site or by fax at any time. Please be sure to provide a daytime phone, fax number, and e-mail address.

Address

*Please note: these addresses are not store fronts, warehouses, or corporate offices. There are no representatives from Intensity Marketing or The Best Food Ever present at these locations.

Canadian Mailing Address:
Intensity Marketing
975A Elgin St. W. #357
Cobourg, ON  K9A 5J3
Canada

USA Mailing Address:
Intensity Marketing
3909 Witmer Rd. #574
Niagara Falls, NY 14305
U.S.A

Phone Numbers

Toll Free Order Line: 1 (866) 271 – 7595

Fax: 1 (866) 271 – 7604

Frequently Asked Questions

1. Product Related Questions

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2. Order Related Questions

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3. Business Related Questions

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Returns

The products we present are the greatest in their category. If your experience with our products is not completely amazing, simply call us and we will arrange for the product to be returned. We will even pay for the shipping. You will receive your refund within 3-4 business days after the return of the item.

If you have received a damaged item, we will gladly send you a replacement of the same item.

Out-of-Stock Items

While we do keep a healthy supply of inventory, it is possible for certain items to be temporarily sold out. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay. If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).

Privacy Policy

Introduction

This Acceptable Use Policy (AUP) sets forth the principles that govern the use by users and customers of The Best Food Ever Website. This AUP is designed to help protect our customers, and the Internet community, from irresponsible, abusive or illegal activities.

The Privacy Policy sets forth the principles that govern the use, collecting, processing, sharing and otherwise specified actions upon personal information provided by users and customers of The Best Food Ever Website. This Privacy Policy is designed to help protect our users and customer’s personal information, and maintain the accuracy of personal information.

By accessing, using this Web site, you (users accessing this Web site and/or account holders) acknowledge that you have read, understand and agree to be bound by this agreement (including modifications), and will comply with all applicable laws. You also represent and warrant that you have full power and authority to execute this agreement and to perform the obligations herein.


Enforcement

The Best Food Ever reserves the right to monitor Internet access to the website by general users as well as customers, as part of the normal course of its business practice by employing a Privacy Officer. Should the Privacy Officer discover User(s) engaged in Prohibited Actions as outlined below, which create denial of access or impediment of service, and which adversely affect The Best Food Ever’s ability to provide services, the Privacy Officer reserves the right to temporarily suspend User/Customer access to the Host Server and/or Database. The Privacy Officer also reserves the right to exert to their sole discretion, action against the offending user with, but not limited to, banning the I.P. address, Proxy, Network, user profile, or other actions that may be considered a Permanent suspension of services. The Privacy Officer shall attempt to make verbal/electronic contact with User or Customer of any temporary suspension, and the cause thereof, as soon as reasonably possible. This temporary suspension will remain in effect until the Prohibited Actions have ceased. In the event that the actions of a user result in a permanent suspension, re-instatement can only occur when a written contract of acceptance of terms is forged between the Privacy Officer and the offending user. Further prohibited actions by the user will result in supplementary action against them, with possible civil or criminal liability due to voiding a contract of acceptance of terms.

The Privacy Officer reserves the right to investigate suspected violations of these policies. When the Privacy Officer becomes aware of possible violations, the Privacy Officer may initiate an investigation which may include gathering information from the account holder(s)/user(s) involved and the complaining party, if any, and examination of any and all material on The Best Food Ever Servers.

During an investigation, the Privacy Officer may suspend the account(s) involved and/or remove the material involved from its servers. If the Privacy Officer believes, in their sole discretion, that a violation of this Policy has occurred, they may take responsive action. Such action may include, but is not limited to, temporary or permanent removal of material from The Best Food Ever servers, warnings to the account holder(s)/user(s) responsible, and the suspension or termination of the account or accounts responsible.
The Privacy Officer, in their sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of this Policy may also subject the account holder(s)/user(s) to criminal or civil liability.


General Violations

This AUP identifies the actions that The Best Food Ever considers to be Prohibited Actions.

Prohibited Actions: General Terms and Conditions of Use
•Copying/duplicating or creating subsets or derivative databases from the Database, except for personal use only.
•Publishing or otherwise disseminating or creating subsets or derivative databases from the Database for commercial use or sale.
•Unauthorized distribution of passwords is strictly prohibited.
•Attempting to gain access to secured portions of the website.
•Attempting to view file directories that have index viewing restrictions.
•Copying/duplicating or otherwise editing image files for commercial use or sale without prior permission. To obtain permission for such uses, please contact the Privacy Officer.
•Copying/duplicating or otherwise plagiarizing sales copy/web content and commercial information commercial use or sale without prior permission. To obtain permission for such uses, please contact the Privacy Officer.
•Direct linking (Hotlinking) to files hosted on “TheBestFoodEver.com” server on servers not affiliated with The Best Food Ever server.

Prohibited Actions: Impersonation/Forgery
•Adding, removing, or modifying identifying network header information (aka “spoofing”) in an effort to deceive or mislead.
•Attempting to impersonate any person by using forged headers or other identifying information.

Prohibited Actions: Network unfriendly activity
•Any activities which adversely affect the ability of other people or systems to use The Best Food Ever services or the Internet are prohibited. This includes “denial of service” attacks against The Best Food Ever servers, network hosts or individual user.

Prohibited Actions: Commercial e-mail
•Sending unsolicited commercial e-mail. Using a “thebestfoodever.com” e-mail or Website address to distribute commercial e-mail is prohibited.
•Sending large volumes of unsolicited e-mail (aka “mail bombing”) is prohibited.

Prohibited Actions: Access control and Authentication
•Attempting to circumvent user authentication or security of any host, network, or account (aka “cracking”) is strictly prohibited. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, or probing the security of The Best Food Ever servers and networks.

Prohibited Actions: Proxy Hunters, Spiders, Robots
•Using any program/script/command, or sending messages of any kind, designed to interfere with a user’s session, by any means, locally or by the Internet.


About Your Privacy

At The Best Food Ever, we are committed to maintaining the highest standards of integrity in our business. Your privacy is, and always has been, very important to us. In the course of our business, it is necessary to collect, record, store, process, transmit, and otherwise handle Personal Information. We take these activities seriously and seek to provide fair, secure and appropriate methods in the safeguarding of your personal information.

What is “Personal Information”?

Personal Information is any information about an identifiable individual except their business contact information, such as their title, address and e-mail. Credit Card numbers are not stored in customer accounts, or The Best Food Ever databases. They are only required for processing, and are then sent through an encrypted request to a third party credit processing agency. The third party credit processing agency is Collective POS. To review their policy regarding your personal information, please click here.


Privacy Principles

The Best Food Ever is committed to maintaining the accuracy, confidentiality and security of your personal information. As part of this commitment, The Best Food Ever has adopted the following eight (8) principles, based on the Personal Information Protection and Electronic Documents Act.
1. Accountability:

The Best Food Ever is responsible for maintaining and protecting the personal information under its control and has designated one or more individuals to be accountable for the company’s compliance with these principles.

2. Identifying purposes:

The purpose for which personal information is collected shall be identified before or at the time the personal information is collected.

3. Consent:

Individual consent (i.e. verbal, implied or in writing) will be obtained for the collection, use or disclosure of personal information, except where the law provides an exemption.

4. Limiting collection:

The personal information that we collect shall be limited only to that which is necessary for the purposes identified.

5. Limiting use, disclosure and retention:

Personal information shall only be used or disclosed for the purposes for which it was collected, unless an individual has otherwise provided consent or when it is required or permitted by law. Personal Information shall be retained only as long as necessary for the fulfillment of those purposes.

6. Accuracy:

The Best Food Ever shall keep personal information as accurate, complete and up-to-date as may be necessary to fulfill the purpose for which it is to be used. Profile changes generally are updated automatically. In the event that personal information is incorrect and unable to be updated, please contact the Privacy Officer.

7. Safeguards:

The Best Food Ever shall protect personal information using security safeguards that are appropriate to the sensitivity of the personal information received.

8. Openness:

The Best Food Ever will provide information to individuals about our policies, and procedures relating to the management of personal information that is under our control.


Why we collect and use personal information:

Collecting personal information about you is essential to our ability to provide the products and services that best meet your needs. While the personal information we collect may come directly from you, it may also be provided by our affiliates or other third parties.

Personal Information may be used:

• To determine eligibility for products or services

• To process applications for clients, and provide requested information, products and services

• To understand and assess Client’s ongoing needs and offer products and services to meet those needs

• For billing and accounting services relating to our products and services

• For Client communication, service and administration

• For internal, external and regulatory audit purposes

• To comply with legal and regulatory requirements

• To share or exchange reports and information with credit reporting agencies, credit bureaus, and any other person, corporation, firm or enterprise to verify the accuracy of personal information

Personal information may also be used for other purposes, subject to obtaining your prior consent for such use.

Consent to use personal information:

Consent may be obtained in various ways. We may obtain your express consent or we may determine that consent has been implied by the circumstances. Express consent could be in writing (for example in a signed consent, e-mail or application form), or verbally in person or over the telephone. When we receive personal information from you that enables us to provide you with a requested product or service, your consent to allow us to deal with that personal information in a reasonable manner would be implied. If you need to provide personal information about other individuals (such as employees, dependents, etc.), you must obtain their consent for these purposes prior to your disclosure to us.

Providing us with your personal information is always your choice. When you request services from us, we ask that you provide information that enables us to respond to your request. In doing so, you consent to our collection, use and disclosure to appropriate third parties of such personal information for these purposes. You also authorize us to use and retain this personal information for as long as it may be required for the purpose described. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn. By withdrawing your consent, or not providing it in the first place, you may limit or even prevent us from being able to provide you or an authorized third party with the products or services desired.

Sharing personal information with others:

The Best Food Ever is not in the business of selling client lists or personal information to others. In providing our products and services, we may need to disclose the personal information we collect to affiliates, successors and other service providers or agents who perform various functions for us. However, as of this writing, there are no affiliates that require any personal information from our subscribers. In certain circumstances, we may be required to provide personal information to third parties for legal or regulatory purposes.
We may also use this personal information to assess your future needs and to offer the products and services that may best meet those needs, from ourselves, our affiliates or reputable organizations, selected by us. If you do not wish to receive these offers or such information, please contact our Privacy Officer.

Keeping information accurate:

It is important that your personal information is accurate and complete. Having accurate information about you enables us to give you the best possible service. You have the right to access, verify and amend the information we have about you. We rely on you to keep us informed of any changes, such as a change of address, telephone number or any other circumstances.

How we safeguard personal information:

At The Best Food Ever we employ physical, electronic and procedural safeguards to protect our systems and all personal information under our control against unauthorized access and use. All safety and security measures are appropriate to the sensitivity level of the information collected. Access to personal information is restricted to employees and authorized service providers who need it to perform their work.

No data transmission over the Internet can be guaranteed to be completely confidential. Even though The Best Food Ever has implemented effective means to ensure that your personal information is protected, we cannot guarantee that this information will not be lost, used unlawfully or modified in a fraudulent manner. We bear no liability for the use that may be made of this information by you or any third party.

Contact Information:

Mail:

Privacy Officer
3909 Witmer Rd. #574
Niagara Falls, NY 14305
U.S.A.

Phone: 416.723.8306

Email: privacy@thebestfoodever.com

Will The Best Food Ever update its Privacy Policy?

We are always looking for ways to improve and update our Web site to further enhance its effectiveness. Consequently our policies including our Privacy Policy will continue to evolve and The Best Food Ever reserves the right to alter this privacy policy from time to time without prior notice. Continued use of our services after an alteration of our Privacy Policy is an implied acceptance of the new policy.

This statement is effective February 1, 2010

Web Hosting Provider

TheBestFoodEver.com is hosted by IntensityWebHosting.com, a domain & hosting service reseller of HostGator.com. To view their privacy policy and commitment to maintaining secure online transactions, please visit their website here. Their contact information is available here:

HostGator.Com, LTD
4945 A Dundas St West
Toronto, ON M9V 5G9
1-866-964-2867

support@hostgator.com

Shipping Policy

All North American shipments are sent using Canada Post’s Expedited service. This shipping method provides package tracking. Typical time in transit is 9-10 business days.

All International orders are sent using Canada Post’s International Parcel service. This shipping method provides package tracking. Typical time in transit is 30-45 business days.

When your order ships you will receive an e-mail with the tracking number.

We charge a flat shipping rate of $14 for all orders. However, we are pleased to offer free shipping on all orders of $300 or more. *Some exceptions apply.

*Certain products are too heavy or too large for us to offer free shipping on them. These include:

  • Mountain Spring Water Filter.

Affiliate Program


Become an affiliate for TheBestFoodEver.com and help us spread great health farther and faster! Anyone who experiences positive changes to their health when using any product is bound to enthusiastically share this information. We now offer you the ability to continue to do this AND receive compensation for your efforts! Through ShareASale.com, you can quickly and easily become an affiliate.

As an affiliate of TheBestFoodEver.com, you will receive a 20% commission on all sales derived from your connection. All you need to participate is a valid web site address, and a valid email address. There is no cost to become an affiliate.

All payments are issued by ShareASale.com. They send payment via cheque or direct deposit on the 20th of each month. These payments are made to those affiliates who have reached the $50 minimum BEFORE the end of the previous month. For example, if an affiliate earns $50 by the end of February, they are paid those commissions on March 20th. If the affiliate did not reach the $50 minimum until March 1st, those commissions would be paid on April 20th. This allows us (the merchant) to review sales in the case of returns, invalid credit cards, or even fraud.

Become an affiliate for TheBestFoodEver.com today!

Inquiries

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